람 이 올린 글 보고 좀 기가막혀서 댓글을 써봤습니다.
마간다 카페, 럭셜맨 님을 대표해서 쓴 글이 아님을 미리 말씀 드립니다.
예전에 펭귄계열 JTV 에 다녔던 손님중 한명으로 쓴글이니 오해 없으시길 바랍니다.
람 이 읽고 펭귄한테 전했으면 하네요...
Mr. Ram Lopez
It seems that you have access to Maganda café website, so I
am posting this response on behalf of the Koreans who share similar sentiments
that I have against Upstage group. I do not speak for the Korean gentlemen who
were involved in this matter, but I do write this as a ‘former’ guest at your
several establishments before. Therefore, I advise you to peruse through my
response with care and diligence so that there are no misunderstanding.
I have carefully went over every word you posted on your
letter to explain what transpired in Oct. in Premier Yoko and with regret, I
believe you are missing the point here.
For several months, prior to the incident at Premier Yoko,
Maganda café had been calling for boycott of Upstage clubs throughout Malate
and Makati. This movement to prohibit Koreans from accessing your
establishments came from Upstage group’s deliberate mismanagement when it came
to servicing Korean guests. There have been numerous occasions where your
workers have intentionally added services on the bill that had not been
rendered. When confronted, all Korean guests received in response was a mere
apology for miscalculation or one inadequate excuse after another. Furthermore,
the treatment of Korean guests, whether they were drunk, aggressive, loud or
not, have been determined to be deemed unsatisfactory by your employees.
As numerous members here at Maganda café have attested, many
of us who have visited Upstage group’s KTVs have experienced one form of
misconduct or another. In short, many members here at Maganda café were fed up
with your illicit business practices and we chose to boycott your establishments
long before October.
Having said that, why you chose to deal with Korean
customers now at this juncture to explain your side of the story is vexing at
best because what little reputation your group among Koreans has been
completely eradicated now. Of course, there are Korean guests who still
frequent Upstage group’s KTVs now, but I assure you that most of us here at
Maganda café have recognized the rapacious business practices that your
employer has shown. As a result, we have decided to stand against your
establishments until we can clearly see the attrition for past wrongful
practices and commitment to improving the services towards Koreans in the
In your letter, you have tried to explain what had happened in
Premier Yoko to possibly shed a light in this controversy, but I believe you
failed in this attempt. I will explain why.
As you say, if Korean guests were so obstinate in creating a
scene, surely your staff could have handled the matter in more professional way
as not to involve the police and the Filipino setup man who seems hell bent on
extorting money from Korean guests. In addition, if you and your employer’s intention
was to mitigate the matter and alleviate any tension that may be detrimental to
your business, why have Korean guests incarcerated in Filipino police station
for days? Surely, you, the CCA involved and the upper management could have avoided
all this controversy by helping your ‘friend’, as you have stated on your
letter, to be released in haste. However, you have not done anything to help
out a ‘friend’ whom you have known for many years in trouble.
How do you explain your apathy Mr. Lopez? How dare you call
Mr. Aaron your friend?
Your letter fails miserably to address this matter in my
opinion. More than that, what your letter seems like is an desperate attempt to
assuage the angry Koreans so that we will return to your establishments with
pesos in hand now that your business is suffering.
I, for one, have no intention of returning to Upstage group’s
KTVs unless your employer makes a conscious effort to address the issue and
offers a sincere apology for not only the transgression by employees at Premier Yoko
but also the misconduct your business has displayed towards Koreans in the past.
I believe many members here in Maganda café harbor the same sentiment.
I hope you get to read this response and relay my message
to your upper management for consideration